Privacy Policy

At Hardy Footwear (“we”, “us”, or “our”), we value your trust as much as we value the durability of our work boots. This Privacy Policy explains how we collect, use, protect, and share information when you visit hardyfootwear.com (the “Site”) or make purchases from our online store.

1. Information We Collect

Like our premium footwear selection, we keep our data collection straightforward and purposeful:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and contact details – just enough to get your order right and deliver it securely.
• Transaction Details: We record information about the products you purchase, payment method, and order history to serve you better.
• Technical Data: Like tracking the wear patterns on your boots, we automatically collect IP addresses, browser type, device information, and Site usage data.
• Communications: If you contact our customer service, we keep records of those interactions.

2. How We Use Your Information

We use your data responsibly – just as responsibly as we craft our western and work boots:

• To process and fulfill your orders for work boots, casual shoes, and other footwear
• To provide customer support and respond to your inquiries
• To improve our Site and product offerings based on how customers use our services
• To send order confirmations, shipping notifications, and service-related communications
• To detect and prevent fraud, just like steel toes protect your feet
• For legal compliance and to protect our rights and the rights of our customers

3. Data Sharing and Disclosure

We’re as selective with sharing your data as we are with our boot materials:

• Service Providers: We share necessary information with trusted partners who help us operate our business (payment processors, shipping carriers, IT services) – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect Hardy Footwear, our customers, or others.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same rugged security we build into our footwear:

• All transactions are encrypted using 256-bit SSL technology
• We comply with PCI-DSS standards for payment processing
• Regular security audits and monitoring to prevent unauthorized access
• Data is stored on secure servers with limited access

While we implement these security measures, no system is 100% secure. We encourage customers to protect their account credentials and notify us immediately of any unauthorized activity.

5. Your Rights and Choices

You have rights regarding your personal information, including:

• Access: You can request details of the personal information we hold about you.
• Correction: You may update or correct your account information through your profile or by contacting us.
• Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: You can unsubscribe from marketing communications at any time using the link in our emails.

6. Cookies and Tracking Technologies

Our Site uses cookies – small data files that help us:

• Remember your preferences and shopping cart items
• Analyze Site traffic and improve performance
• Provide relevant product recommendations

You can control cookies through your browser settings, but disabling them may affect Site functionality. We may also use third-party analytics services to understand how customers use our Site.

7. International Data Transfers

As we serve customers globally (excluding certain restricted areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy occasionally, just as we update our boot designs. The updated version will be posted on our Site with a new “Last Updated” date.

10. Contact Us